Entry-Level CS Rep: Fraud & Security (Onsite)

Stark Asia Solutions Inc.; Pasig; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

HMO Coverage (Day 1) with up to 2 Dep.

Group Life Insurance Coverage (Day 1)

12% Night Differential

15 Days Vacation Leave (VL)

10 Days Sick Leave (SL)

Internet Reimbursement

Retirement Plan

Loan Facility

Job summary

Stark Asia Solutions Inc. is seeking a Customer Service Representative to handle call-based support from our Pasig site. You will assist customers with fraud concerns, verify account activity, and prevent unauthorized transactions while delivering strong service over the phone to keep accounts secure.

We welcome newbies and applicants with no prior call center experience. The role offers a 20,000–25,000 PHP monthly salary, day-one HMO and life insurance, and a comprehensive benefits package

Qualifications

• High School Graduate or equivalent.
• Open to newbies and applicants with no call center experience.
• Good verbal and written English communication skills.
• 12% Night Differential.
• Group Life Insurance Coverage (Day 1).
• HMO Coverage (Day 1) with up to 2 Dependents.
• 15 Days Vacation Leave (VL).
• 10 Days Sick Leave (SL).
• Internet Reimbursement.
• Retirement Plan
• Loan Facility
• Statutory Benefits

Responsibilities

• Assist customers by handling fraud-related concerns and verifying account activities.
• Help prevent unauthorized transactions while providing excellent customer service via phone.
• Ensure customer accounts remain secure and information is handled with care.

Skills

English communication

Customer service

Education

High School diploma

Job description

Stark Asia Solutions Inc. is seeking a Customer Service Representative to handle call-based support from our Pasig site. You will assist customers with fraud concerns, verify account activity, and prevent unauthorized transactions while delivering strong service over the phone to keep accounts secure.

We welcome newbies and applicants with no prior call center experience. The role offers a 20,000–25,000 PHP monthly salary, day-one HMO and life insurance, and a comprehensive benefits package