Customer Service Representative – Financial Services | Up to ₱20K + ₱10K Bonus

Quess (Philippines) Corp; Pasig; On-site; PHP 190,000 - 225,000; Full time

Benefits offered by this job

Milestone bonus

Job summary

Quess (Philippines) Corp is seeking Customer Service Representatives to support a Financial Services account. You will handle customer inquiries, provide accurate information, and uphold service standards to ensure a positive experience.

The role requires 6 months of BPO experience, willingness to work onsite in Pasig City, and availability for night shifts. Candidates with 6–24 or 25+ months of BPO experience are welcome to apply.

Qualifications

• At least 6 months of BPO experience
• Good communication and customer service skills
• Willing to work onsite in Pasig City
• Willing to work on a night shift
• Applicants with 6–24 months or 25+ months of BPO experience are welcome

Responsibilities

• Assist customers with inquiries and provide accurate information
• Ensure a positive customer experience while following established processes and service standards

Skills

BPO experience

Customer service

Education

No specific degree required

Job description

Job Description

We are looking for Customer Service Representatives to support a Financial Services account. You will assist customers with their inquiries, provide accurate information, and ensure a positive customer experience while following established processes and service standards.

Qualifications

• At least 6 months of BPO experience

• Good communication and customer service skills

• Willing to work onsite in Pasig City

• Willing to work on a night shift

• Applicants with 6–24 months or 25+ months of BPO experience are welcome

Compensation

For candidates with 6–24 months BPO experience:

• Basic Salary: ₱17,000

• Non-Taxable Allowance: ₱2,200

For candidates with 25+ months BPO experience:

• Basic Salary: ₱18,000

• Non-Taxable Allowance: ₱2,200

Milestone Bonus: ₱10,000

• ₱3,000 – upon successful endorsement to the Production Floor

• ₱7,000 – upon successful completion of the project

Work Location

L&Y Plaza, E. Rodriguez Jr. Avenue, corner Ortigas Avenue Extension, Ugong, Pasig City

Training Start Dates

• September 26, 2026

• October 3, 2026