Customer Care Representative - Financial & Banking Associate.

Gratitude Jobs Ahead Hr Inc; Taguig; Vor Ort; PHP 600.000 - 1.000.000; Vollzeit

Benefits dieser Stelle

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Zusammenfassung

Gratitude Jobs Ahead Hr Inc in Taguig is seeking a Customer Care Representative for the financial and banking sector. The role requires 5–8 years of experience, a Bachelor’s degree in Finance or Business Administration, and strong communication skills.

You will handle inquiries, resolve issues, and educate clients on loans, accounts, and investment options, working onsite in a fast-paced environment.

Qualifikationen

• Bachelor’s degree in Finance, Business Administration, or a related field.
• 5–8 years of experience in customer care or banking.
• Strong communication and interpersonal skills.
• Proficient in customer service software and Microsoft Office Suite.
• Detail-oriented with the ability to handle complex customer inquiries.
• Ability to work in a fast-paced environment and adapt to changing situations.

Aufgaben

• Provide exceptional customer service to clients in the financial and banking sector.
• Assist customers with inquiries related to banking products and services.
• Resolve customer complaints efficiently and effectively to enhance customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Educate customers on various financial services, including loans, accounts, and investment options.

Kenntnisse

Communication

Interpersonal skills

Ausbildung

Bachelor's degree in Finance / Business Administration

Tools

Microsoft Office

Customer service software

Jobbeschreibung

Customer Care Representative - Financial & Banking Associate.

On-site - Taguig 5-10 Yrs Exp High/Senior High School Full-time

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Provide exceptional customer service to clients in the financial and banking sector.
• Assist customers with inquiries related to banking products and services.
• Resolve customer complaints efficiently and effectively to enhance customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Educate customers on various financial services, including loans, accounts, and investment options.

Requirements

• Educational Qualifications: Bachelor’s degree in Finance, Business Administration, or a related field.
• Experience Level: 5–8 years of experience in customer care or banking.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Proficient in customer service software and Microsoft Office Suite.
• Qualities and Traits: Detail-oriented with the ability to handle complex customer inquiries.
• Qualities and Traits: Ability to work in a fast-paced environment and adapt to changing situations.