Customer Service Representative - Blended Account (Earn up to 32k Salary)

GDV BUSINESS SERVICES CO.; Pasig; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Day 1 HMO

Competitive Salary Package

Paid Training

Career Growth and Development Opportun

Supportive Work Environment

Open to Applicants with No BPO Exp

Job summary

GDV BUSINESS SERVICES CO. in Pasig City is seeking Customer Service Representatives to join our team. Depending on the assigned role, you may handle voice or non-voice inquiries and provide timely support to customers.

Responsibilities include handling inquiries, updating accounts, resolving issues, and ensuring accuracy. We offer Day 1 HMO, paid training, competitive salary, and career growth opportunities in a supportive, on-site environment with shifting schedules.

Qualifications

• Good verbal and written communication skills.
• Willing to work onsite in Pasig City.
• Shift-based schedule, including weekends/holidays when required.

Responsibilities

• Handle customer inquiries through voice or non-voice channels.
• Assist with customer requests, account updates, and issue resolution.
• Provide accurate information based on established guidelines.
• Process and update customer information.
• Document customer interactions and transactions.
• Follow company procedures, quality standards, and compliance guidelines.
• Maintain professionalism and confidentiality.
• Meet assigned productivity and quality targets.

Skills

Verbal communication

Written communication

Attention to detail

Education

High School Graduate (Old Curriculum) or Senior High School Graduate

Job description

We are looking for Customer Service Representatives to join our growing team in Pasig City. Depending on the assigned role, you may handle voice or non-voice transactions, assist customers with inquiries and requests, and provide professional and timely support.

Responsibilities

• Handle customer inquiries through voice or non-voice channels

• Assist with customer requests, account updates, and issue resolution

• Provide accurate information based on established guidelines

• Process and update customer information

• Document customer interactions and transactions

• Follow company procedures, quality standards, and compliance guidelines

• Maintain professionalism and confidentiality

• Meet assigned productivity and quality targets

Qualifications

• At least High School Graduate (Old Curriculum) or Senior High School Graduate

• With at least 6 months of BPO experience or 6 months of non-BPO sales experience

• Good verbal and written communication skills

• Willing to work onsite in Pasig City

• Willing to work on a shifting schedule, including weekends and holidays when required

Perks & Benefits

• Day 1 HMO

• Competitive Salary Package

• Paid Training

• Career Growth and Development Opportunities

• Supportive Work Environment

• Open to Applicants with No BPO Experience