Customer Service Representative (Voice, Chat & Email Support)

Bill Gosling Outsourcing; Philippines; On-site; PHP 223,000 - 379,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Night differential pay

Paid training

HMO & Life Insurance

Paid leaves

Government-mandated benefits

Career growth & internal opportunities

Employee engagement programs

Job summary

Concentrix Bridgetowne in Quezon City is urgently hiring Customer Service Representatives for Voice, Chat, and Email support. Open to fresh graduates, career shifters, and experienced BPO professionals, with or without prior experience.

Various accounts across Airlines, Healthcare, E-commerce, Financial Services, and more offer diverse opportunities. Applicants may apply virtually or onsite; benefits include paid training, HMO and life insurance, and career growth opportunities.

Qualifications

• High School / Senior High graduates are welcome.
• College undergraduates or graduates may apply.
• Fresh graduates or career shifters are welcome.
• With or without BPO experience.
• Customer service experience is an advantage.

Responsibilities

• Handle customer concerns through Voice, Chat, or Email.
• Provide accurate information and effective solutions.
• Deliver professional and excellent customer service.
• Document customer interactions accurately.
• Meet quality, productivity, and attendance standards.
• Work with the team to achieve business goals.

Skills

Customer service

Education

High School / Senior High

College undergraduate or graduate

Job description

URGENT HIRING | AUGUST 2026 INTAKE

CONCENTRIX BRIDGETOWNE IS NOW HIRING!

Looking for your next career opportunity? Concentrix Bridgetowne is urgently hiring Customer Service Representatives / Customer Service Specialists for Voice, Chat, and Email Support.

Whether you're a fresh graduate, career shifter, or experienced BPO professional, you are welcome to apply.

AVAILABLE ACCOUNTS

• Airlines & Travel
• Healthcare
• E-Commerce & Seller Support
• Financial Services
• Retail & Luxury Brands
• Retail Technology
• Consumer Electronics
• On-Demand Delivery
• General Customer Service

Account assignment depends on qualifications, assessment results, and business requirements.

YOUR ROLE

As a Customer Service Representative, you will:

• Handle customer concerns through Voice, Chat, or Email
• Provide accurate information and effective solutions
• Deliver professional and excellent customer service
• Document customer interactions accurately
• Meet quality, productivity, and attendance standards
• Work with the team to achieve business goals

QUALIFICATIONS

• High School / Senior High School graduates are welcome
• College undergraduates and graduates may apply
• Fresh graduates and career shifters are welcome
• With or without BPO experience
• Customer service experience is an advantage

Specific qualifications may vary depending on the assigned account.

VIRTUAL HIRING

Apply from the comfort of your home.

Requirements:

• Laptop or desktop computer
• Working webcam
• Headset with microphone
• Stable internet connection

Mobile phones cannot be used for online assessments.

WALK-IN HIRING

Prefer to apply onsite? Visit the Concentrix Bridgetowne recruitment site for a face-to-face hiring process.

Qualified applicants may be eligible for a FREE Grab ride, subject to applicable program guidelines.

BENEFITS

• Competitive Salary Package
• Performance Incentives*
• Night Differential Pay
• Paid Training
• HMO & Life Insurance*
• Paid Leaves
• Government-Mandated Benefits
• Career Growth & Internal Opportunities
• Employee Engagement Programs

Benefits may vary depending on account assignment and employment status.

MODERN WORKPLACE

Enjoy a comfortable and employee-focused workplace featuring:

• Modern, fully air-conditioned offices
• Sleeping quarters
• Shower rooms
• Fitness gym
• Gaming and entertainment areas
• Spacious pantries and break areas
• Cafeteria and dining options
• 24/7 security
• Convenient access to public transportation
• Inclusive and collaborative work culture

WORK LOCATION

Concentrix Bridgetowne
Quezon City