Customer Service Representative (Travel Account Non Voice)

Crescendo Staffing and Business Consulting Inc.; Pasig; On-site; PHP 253,890 - 304,110; Full time

Job summary

A staffing and business consulting firm in Pasig is seeking candidates to respond to customer inquiries about travel services. In this role, you will assist customers with booking and modifications, handle complaints, and collaborate with team members for improved service. No prior experience is required, but strong English and customer service skills are essential. High school diploma or equivalent is a must, and the role is onsite with an ASAP start.

Qualifications

• No prior experience required.
• Ability to work in a fast-paced environment.

Responsibilities

• Respond to customer inquiries and provide accurate information regarding travel services.
• Assist customers with booking and modifying travel arrangements.
• Handle customer complaints with empathy and provide effective solutions.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve service processes.

Skills

English Language Proficiency

Customer Service Skills

Communication Skills

Interpersonal Skills

Education

High School Diploma or equivalent

Job description

Description

• Respond to customer inquiries and provide accurate information regarding travel services.
• Assist customers with booking and modifying travel arrangements through various platforms.
• Handle customer complaints with empathy and provide effective solutions.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve service processes and customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: No prior experience required
• Skills and Competencies: Proficiency in English Language
• Skills and Competencies: Strong customer service skills
• Qualities and Traits: Excellent communication and interpersonal skills
• Qualities and Traits: Ability to work in a fast‑paced environment

Looking for 1 day Virtual Process? We're Hiring | Start ASAP!

BRIDGETOWNE

AIRLINE BLENDED ACCOUNT

• Earn up to 25,000
• AT LEAST 6 MONTHS BPO EXP
• AT LEAST HS/SHS GRAD OR COLLEGE UNDERGRAD
• Have Laptop or PC for Assessment
• Amenable to work onsite

START ASAP