Customer Service Representative 30K OFFER CAN START ASAP

Crescendo Staffing and Business Consulting Inc.; Cavite City; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

13th Month Pay

Employee Loan

Paid Holidays

Job summary

A staffing and consulting agency is seeking a Customer Service Representative in Cavite City, Philippines. The role requires excellent communication skills, strong problem-solving abilities, and a customer-focused mindset. Candidates must be flexible to work in various shifts, including weekends. The position offers equity incentives, commission, and professional development opportunities. Applicants passionate about enhancing customer experience are encouraged to apply.

Qualifications

• Prior experience in customer service is a plus.
• Ability to work flexible shifts including weekends.
• Strong organizational skills and attention to detail.

Responsibilities

• Provide exceptional customer service to enhance customer satisfaction.
• Respond to customer inquiries via phone, email, and chat in a timely manner.
• Resolve customer complaints and issues with professionalism and efficiency.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and customer experience.

Skills

Excellent communication skills

Strong problem-solving abilities

Ability to handle high call volumes

Patience and empathy

Job description

Customer Service Representative 30K OFFER CAN START ASAP

Crescendo Staffing and Business Consulting Inc.

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays

Professional Development

Job Training

Description

• Provide exceptional customer service to enhance customer satisfaction.
• Respond to customer inquiries via phone, email, and chat in a timely manner.
• Resolve customer complaints and issues with professionalism and efficiency.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and customer experience.

Requirements

• Job Title: Customer Service Representative
• Job Function: Customer Service
• Qualities and Traits: Excellent communication skills, both verbal and written.
• Qualities and Traits: Strong problem-solving abilities and a customer-focused mindset.
• Responsibilities and Duties: Ability to handle high call volumes and manage multiple tasks effectively.
• Qualities and Traits: Patience and empathy towards customers' needs and concerns.
• Working Conditions: Must be flexible to work in various shifts, including weekends.

Working Location

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• withholds your ID
• requires you to provide a guarantee or collects property
• forces you to invest or raise funds
• collects illicit benefits
• or other illegal situations