Customer Service Representative + 20k Sign-On Bonus

Private Advertiser; Philippines; On-site; PHP 201,000 - 257,000; Full time

Benefits offered by this job

Sign-on bonus

Career growth

Supportive environment

Fast-growing team

Job summary

Private Advertiser is seeking an entry-level Customer Support Representative to handle inquiries via phone and email. The role requires at least 6 months of BPO experience and a high school or SHS diploma. Training will cover accurate information delivery, issue resolution, and adherence to company policies.

The position is onsite at MOA, Pasay City, with shifting schedules including weekends and holidays. A ₱20,000 sign-on bonus is offered to successful applicants, with opportunities for growth

Qualifications

• Minimum education: High School/Senior High School (SHS) graduate.
• At least 6 months of BPO experience.
• Good verbal and written communication skills.
• Customer-focused with a positive attitude.
• Willing to work onsite in MOA, Pasay City.
• Willing to work on shifting schedules, including weekends and holidays.
• Can start ASAP.

Responsibilities

• Handle customer inquiries, concerns, and requests through phone, email, or other communication channels.
• Provide accurate information and appropriate solutions to customers.
• Resolve customer issues efficiently while maintaining a positive customer experience.
• Document customer interactions and update account information as needed.
• Follow company policies, procedures, and quality standards.
• Meet individual and team performance targets.
• Escalate complex issues to the appropriate team when necessary.

Skills

BPO experience

Verbal and written communication

Customer-focused

Education

High School/Senior High School (SHS) graduate

Job description

Qualifications

• Minimum education: High School/Senior High School (SHS) graduate

• At least 6 months of BPO experience

• Good verbal and written communication skills

• Customer-focused with a positive attitude

• Willing to work onsite in MOA, Pasay City

• Willing to work on shifting schedules, including weekends and holidays

• Can start ASAP

Responsibilities

• Handle customer inquiries, concerns, and requests through phone, email, or other communication channels

• Provide accurate information and appropriate solutions to customers

• Resolve customer issues efficiently while maintaining a positive customer experience

• Document customer interactions and update account information as needed

• Follow company policies, procedures, and quality standards

• Meet individual and team performance targets

• Escalate complex issues to the appropriate team when necessary

What We Offer

• ₱20,000 Sign-On Bonus

• Career growth and development opportunities

• Supportive work environment

• Opportunity to join a fast-growing team