Customer Service Representative | 20-28K with complete benefits

Trinity Workforce Solutions; Philippines; On-site; PHP 223,000 - 312,000; Full time

Benefits offered by this job

HMO for Employee and 2 Dependents (Day

Quarterly performance bonus

Career development opportunities

Job summary

Trinity Workforce Solutions in the Philippines is hiring a Customer Service Representative. Earn 20,000–28,000 PHP per month with complete benefits and a clear path for growth. You will handle inquiries, provide assistance, and resolve issues for customers in a fast-paced environment.

The role requires at least 18 months experience in customer service, good English, strong communication, problem solving and etiquette. Willing to work on-site in BGC Taguig or Alabang.

Qualifications

• Proficient in English with strong verbal and written communication.
• Excellent interpersonal and customer-facing communication.
• Good problem-solving and conflict-resolution skills.
• Familiar with customer service etiquette and standards.
• Willing to work on-site in BGC Taguig or Alabang.

Responsibilities

• Responding to queries and providing assistance with questions and problems.
• Following up with customers to ensure full resolution of issues.
• Running reports to analyze common complaints and problems.
• Utilizes knowledge base information to answer customer inquiries and alerts supervisor when information is missing.

Skills

English proficiency

Communication skills

Problem solving

Customer service etiquette

Education

Any field degree

Job description

Customer Service Representative | 20-28K with complete benefits

Job Openings Customer Service Representative | 20-28K with complete benefits

About the job Customer Service Representative | 20-28K with complete benefits

• HMO for Employee and 2 Dependents (Day 1)
• Quarterly performance bonus
• Outstanding career development opportunities & fast track career

Key Responsibilities

Responding to queries and providing assistance with questions and problems.

Following up with customers to ensure full resolution of issues.

Running reports to analyze common complaints and problems.

Utilizes knowledge base information to answer customer inquiries and alerts supervisor or lead worker when there is confusion or absence of information to answer particular questions.

Key Requirements

At least 18 months of working experience in the related field is required for this position.

At-least 1 year complete or graduate of any field.

Proficient in English and must have very good communication skills.

Good problem-solving skills.

Familiarity with Customer Service skills and etiquette.

Applicants must be willing to work in BGC Taguig or Alabang.