Customer Service Representative

E-Solutions IT Services; Taguig; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Competitive salary + incentives & night diff

Paid training & career development

HMO & life insurance upon regularization

Clear promotion and growth opportunities

Modern and inclusive work environment

Job summary

A technology services provider is seeking individuals to handle customer inquiries in Taguig City. The role involves resolving concerns with accuracy, meeting service targets, and maintaining data security standards. Candidates must have strong communication skills, be adaptable, and willing to work on-site. A competitive salary and incentives are part of the offer, along with career development opportunities.

Qualifications

• Must have strong communication skills.
• Customer-focused and adaptable nature is required.
• Must be willing to work on-site in Taguig.
• Willing to work on-site in Taguig
• Open to shifting schedules

Responsibilities

• Handle customer inquiries via phone, chat, or email.
• Resolve concerns with accuracy and professionalism.
• Meet service and performance targets.
• Follow company and data security standards

Skills

Strong communication skills

Customer-focused

Adaptable

Education

HS/SHS graduate or Bachelor’s degree

Job description

Why Join Us?

Build your career in a supportive, growth-driven, and people-first workplace in Taguig City.

Perks & Benefits:

• Competitive salary + incentives & night diff
• Paid training & career development
• HMO & life insurance upon regularization
• Clear promotion and growth opportunities
• Modern and inclusive work environment

Role Overview:

• Handle customer inquiries via phone, chat, or email
• Resolve concerns with accuracy and professionalism
• Meet service and performance targets
• Follow company and data security standards

Qualifications:

• HS/SHS graduate or Bachelor’s degree
• Strong communication skills
• Customer-focused and adaptable
• Willing to work on-site in Taguig
• Open to shifting schedules