Customer Service Representative

Linkage Web Development; Angeles; On-site; PHP 201,000 - 268,000; Full time

Job summary

Linkage Web Development is hiring Customer Service Representatives to join our on-site team in Balibago, Angeles City, Pampanga. We welcome motivated individuals with strong communication skills and a willingness to learn, with training provided to develop skills and grow your career.

Responsibilities include handling inquiries via phone and email, delivering excellent service, and documenting interactions. The role supports business growth and requires a positive, customer-focused attitude.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Positive attitude and willingness to learn.
• Ability to work in a fast-paced environment.
• Basic computer proficiency.
• Previous customer service experience is an advantage but not required.

Responsibilities

• Assist customers by answering inquiries and providing information about products and services.
• Deliver exceptional customer service through phone, email, and other communication channels.
• Build positive relationships with customers and identify their needs.
• Accurately document customer interactions and maintain records.
• Collaborate with team members to achieve service and performance goals.
• Participate in training and development programs to learn sales and lead generation techniques.
• Support business growth by identifying potential opportunities when appropriate.

Skills

Verbal communication

Written communication

Interpersonal skills

Positive attitude

Willingness to learn

Fast-paced environment

Basic computer proficiency

Job description

HIRING: Customer Service Representatives

Are you a people person with strong communication skills and a passion for helping customers? We're looking for motivated individuals to join our team as Customer Service Representatives. No experience? No problem — we provide training to help you develop your skills and grow your career!

Key Responsibilities

• Assist customers by answering inquiries and providing information about products and services
• Deliver exceptional customer service through phone, email, and other communication channels
• Build positive relationships with customers and identify their needs
• Accurately document customer interactions and maintain records
• Collaborate with team members to achieve service and performance goals
• Participate in training and development programs to learn sales and lead generation techniques
• Support business growth by identifying potential opportunities when appropriate

Qualifications

• Excellent verbal and written communication skills
• Strong customer service and interpersonal skills
• Positive attitude and willingness to learn
• Ability to work in a fast-paced environment
• Basic computer proficiency
• Previous customer service experience is an advantage but not required

Work Setup & Schedule

• Onsite - Balibago, Angeles City, Pampanga
• Monday to Friday
• 9:00 PM - 6:00 AM PH Time

Note:

Due to the high volume of applications we receive, only candidates whose qualifications closely match the requirements of the position will be contacted by our recruitment team. If you do not hear from us within two (2) weeks of the application closing date, please consider your application unsuccessful at this time. We appreciate your interest in joining our team and encourage you to apply for future openings that match your skills and experience.