Customer Service Representative

TELUS Digital; Quezon City; On-site; PHP 240,000 - 288,000; Full time

Benefits offered by this job

Night differential 15%

HMO Day 1 with dependent

Free gym

Life insurance

Free medical

Retirement plan

Cash advance

PTO cash out

Shuttle service

Regularization & raises

Job summary

TELUS Digital in Quezon City is seeking a customer service specialist to convert customers into passionate evangelists. You will resolve daily banking tasks for assigned customers and support issue resolution.

The role focuses on handling international accounts with a front-line, people-centric approach in a TELUS Vertis North office location with standard onboarding and benefits. Strong communication is essential.

Qualifications

• At least 6 mos bpo experience handled international accounts.
• Amenable to work in TELUS VERTIS NORTH Quezon City at back of TRINOMA

Responsibilities

• Resolve the daily banking of your customer

Skills

BPO experience

International accounts

Job description

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Resolve the daily banking of your customer

Offer

• 23, 670 + 15 Night Diff
• 33k Milestone Incentives
• 15% Night Diff
• Regularization and Annual Increase
• 600 Monthly Load Allowance
• Intersite Free Shuttle services
• Day 1 HMO with 1 free dependent
• Free Gym
• Life insurance
• Free Medical
• Retirement Plan with savings with interest
• Cash Advance (after first payout)
• 7 Days of unused PTO's are convertible into cash

Qualifications

• At least 6 mos bpo experience handled international accounts
• Amenable to work in TELUS VERTIS NORTH Quezon City at back of TRINOMA