Customer Service Representative

Nobu Logistics Corp.; Philippines; On-site; PHP 167,000 - 279,000; Full time

Job summary

Nobu Logistics Corp. is seeking an entry-level On-site Customer Service Associate in Makati. No prior experience required; high school diploma or equivalent accepted. The role focuses on assisting customers, processing orders, and maintaining records with a team-oriented approach.

The position requires flexible hours, including evenings and weekends, and emphasizes empathetic, patient, and customer-focused service to ensure satisfactory resolutions.

Qualifications

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: Entry-level; No prior experience required.
• Skills: Strong communication and interpersonal skills.
• Qualities and Traits: Empathetic, patient, and customer-oriented mindset.
• Responsibilities and Duties: Ability to work in a team-oriented environment.
• Working Conditions: Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Assist customers with inquiries and provide accurate information regarding products and services.
• Handle customer complaints with empathy and professionalism, aiming for satisfactory resolutions.
• Process orders and manage customer accounts efficiently.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance customer service processes.

Skills

Strong communication and interpersonal

Education

High School Diploma or equivalent

Job description

On-site - Makati No Exp Required High/Senior High School Full-time

Description

• Assist customers with inquiries and provide accurate information regarding products and services.
• Handle customer complaints with empathy and professionalism, aiming for satisfactory resolutions.
• Process orders and manage customer accounts efficiently.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance customer service processes.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: Entry-level; No prior experience required.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Empathetic, patient, and customer-oriented mindset.
• Responsibilities and Duties: Ability to work in a team-oriented environment.
• Working Conditions: Ability to work flexible hours, including evenings and weekends.