Customer Service Rep – On-site, Cavite (No Experience)

CSQ Motorist HUB; Cavite City; On-site; PHP 167,000 - 257,000; Full time

Job summary

CSQ Motorist HUB in Cavite City is seeking an entry-level Customer Service Associate to handle customer inquiries and support. On-site position requiring a diploma with no prior experience, you will assist customers via phone, email, and chat and collaborate with the team to improve service delivery.

The role focuses on staying updated on products, maintaining records, and contributing to customer experience strategies in a full-time capacity.

Qualifications

• Diploma required for the role.
• No prior experience required.
• Strong communication and customer-service skills.
• Proficient with basic computer applications.

Responsibilities

• Provide exceptional customer service via phone, email, and chat.
• Effectively resolve customer inquiries and complaints.
• Maintain accurate records of customer interactions.
• Collaborate with team members to enhance service delivery.
• Stay updated on company products and services.
• Assist in improving customer experience strategies.

Skills

Customer service

Problem solving

Back office support

Communication skills

Computer proficiency

Multi-tasking

Education

Diploma

Job description

CSQ Motorist HUB in Cavite City is seeking an entry-level Customer Service Associate to handle customer inquiries and support. On-site position requiring a diploma with no prior experience, you will assist customers via phone, email, and chat and collaborate with the team to improve service delivery.

The role focuses on staying updated on products, maintaining records, and contributing to customer experience strategies in a full-time capacity.