Entry-Level Customer Support Specialist - On-site Cavite

iQor Philippines; Cavite City; On-site; PHP 167,400 - 279,000; Full time

Job summary

iQor Philippines is seeking an on-site Customer Service Representative in Cavite. No experience is required, and it is a full-time role with hands-on training to help customers with inquiries, order status, and issue resolution.

Educational qualifications include a High School Diploma or equivalent. The role emphasizes excellent communication, a positive attitude, and the ability to handle multiple tasks while prioritizing effectively; weekends/holidays may be required.

Qualifications

• Educational Qualifications: High School Diploma or equivalent
• Experience: 0-2 years (entry-level)
• Strong communication and interpersonal skills
• Positive attitude and willingness to help others

Responsibilities

• Provide exceptional customer service by addressing customer inquiries and complaints
• Assist customers with product information, order status, and issue resolution
• Maintain accurate customer records and documentation of interactions
• Collaborate with team members to improve service delivery and customer satisfaction
• Conduct follow-up communications to ensure customer satisfaction

Skills

Excellent communication and interplay

Education

High School Diploma or equivalent

Job description

iQor Philippines is seeking an on-site Customer Service Representative in Cavite. No experience is required, and it is a full-time role with hands-on training to help customers with inquiries, order status, and issue resolution.

Educational qualifications include a High School Diploma or equivalent. The role emphasizes excellent communication, a positive attitude, and the ability to handle multiple tasks while prioritizing effectively; weekends/holidays may be required.