Customer Care Representative

Wellness First Naturopathic Company; Cavite City; On-site; PHP 223,200 - 334,800; Part time

Job summary

An established customer service provider in Cavite City seeks a part-time customer service representative. The role involves providing exceptional customer service, assisting with inquiries, and collaborating with team members to enhance customer satisfaction. Candidates should have a diploma and 1-3 years of experience in customer service. Strong communication skills are essential, along with familiarity with Salesforce. This position offers a dynamic work environment and opportunities for growth.

Qualifications

• 1-3 years of experience in customer service.
• Team player with a positive attitude.

Responsibilities

• Provide exceptional customer service through various communication channels.
• Assist customers with inquiries and issue resolution.
• Maintain accurate records of customer interactions.
• Collaborate to enhance customer satisfaction.
• Support back-office functions to streamline operations.

Skills

Strong customer service skills

Excellent organizational skills

Problem solving

Interpersonal communication

Familiarity with Salesforce

Education

Diploma in a relevant field

Job description

On-site - Cavite 1-3 Yrs Exp Diploma Part-time

Job Description

• Provide exceptional customer service through various communication channels.
• Assist customers with inquiries, product information, and issue resolution.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance customer satisfaction and improve processes.
• Support back-office functions as needed to streamline operations.

Requirements

• Educational Qualifications: Diploma in a relevant field
• Experience Level: 1-3 years of experience in customer service
• Skills and Competencies: Strong customer service skills
• Skills and Competencies: Excellent organizational skills
• Skills and Competencies: Proficient in problem solving and interpersonal communication
• Qualities and Traits: Team player with a positive attitude
• Skills and Competencies: Familiarity with Salesforce and digital marketing tools