Customer Service Pro: Voice & Non-Voice Support (On-site)

Stark BPO Services; Cagayan de Oro; On-site; PHP 180,000 - 240,000; Full time

Job summary

Stark BPO Services in Cagayan de Oro is seeking passionate Customer Service Representatives to join our on-site team. You will handle inquiries across voice and non-voice channels and strive to resolve issues on the first contact whenever possible.

Join a dynamic, customer-focused environment with training and opportunities to grow your career in the BPO industry, working with diverse accounts and a supportive team.

Qualifications

• Strong communication skills in English.

Responsibilities

• Handle inbound and outbound customer enquiries via phone, email, chat, or social media as assigned.
• Provide accurate, timely and professional support to resolve customer issues on first contact when possible.
• Document customer interactions clearly in our systems to ensure continuity of service.
• Follow established protocols to maintain service quality and compliance.

Skills

Communication skills

Job description

Stark BPO Services in Cagayan de Oro is seeking passionate Customer Service Representatives to join our on-site team. You will handle inquiries across voice and non-voice channels and strive to resolve issues on the first contact whenever possible.

Join a dynamic, customer-focused environment with training and opportunities to grow your career in the BPO industry, working with diverse accounts and a supportive team.