Client Support Specialist - Onsite in Cagayan de Oro

Stark Asia Solutions Inc.

Cagayan de Oro

On-site

PHP 201,000 - 268,000

Full time

14 days+

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Benefits offered by this job

Night differential 20%

HMO coverage on 90th day

Incentive bonuses

Paid training

Job summary

Stark Asia Solutions Inc. is seeking a Client Support Associate to serve as the direct link between customers and service solutions. You will address inquiries via phone, chat, or email and deliver clear, high-impact service experiences in a fast-paced environment.

The role welcomes entry-level candidates with decent English; on-site work in Cagayan De Oro with shifting and graveyard schedules is required. A performance-based incentive structure complements a ₱21,650 monthly package and paid

Qualifications

High School (Old Curriculum) or Senior High School graduate.
No work experience required; entry-level candidates are warmly welcome to apply.
Decent English communication skills and willingness to work onsite in Cagayan De Oro on shifting and graveyard schedules.

Responsibilities

Address customer inquiries via phone, chat, or email to deliver clear solutions and exceptional service experiences.
Maintain accurate records of client interactions, account updates, and follow-up requests using internal database systems.
Collaborate with team leads and peers during rotational schedules to ensure seamless service coverage and meet daily performance metrics.