Email & Chat Support Specialist — Fast-Paced Growth

Sapient Global Services; Metro Manila; On-site; PHP 254,000 - 304,000; Full time

Benefits offered by this job

Bonus and incentives

One-day hiring process

Job summary

Sapient Global Services is hiring Customer Service Representatives in Metro Manila. There is a one-day hiring process. Earn up to PHP 25,000 monthly plus bonus and incentives.

The role focuses on answering calls, delivering helpful information, and resolving customer inquiries with care. You will work in a fast-paced environment, collaborate with team members, and maintain accurate records of interactions. A high school diploma and strong communication skills are required for success in this

Qualifications

• High school diploma or equivalent.
• Good communication and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Ability to thrive in a fast-paced and dynamic environment.

Responsibilities

• Answer incoming customer calls and inquiries.
• Provide information and assistance to customers.
• Resolve customer complaints and escalated issues as needed.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members and other stakeholders to improve customer service processes.

Skills

Communication skills

Interpersonal skills

Problem solving

Fast-paced environment

Education

High school diploma

Job description

Sapient Global Services is hiring Customer Service Representatives in Metro Manila. There is a one-day hiring process. Earn up to PHP 25,000 monthly plus bonus and incentives.

The role focuses on answering calls, delivering helpful information, and resolving customer inquiries with care. You will work in a fast-paced environment, collaborate with team members, and maintain accurate records of interactions. A high school diploma and strong communication skills are required for success in this