Customer Experience Agent — Up to 25k + Bonuses

Sapient Global Services; Quezon City; On-site; PHP 254,000 - 304,000; Full time

Benefits offered by this job

Bonus and incentives

Job summary

Sapient Global Services in the Philippines is hiring Customer Service Representatives on an urgent basis. The position features a one-day hiring process and offers up to 25k monthly plus bonus and incentives.

Responsibilities include providing information and assistance to customers, resolving complaints, maintaining accurate records, and collaborating with team members to improve service processes. Qualifications include a high school diploma or equivalent, good communication and interpersonal

Qualifications

• High school diploma or equivalent.
• Good communication and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Ability to thrive in a fast-paced and dynamic environment.

Responsibilities

• Provide information and assistance to customers.
• Resolve customer complaints and elevate issues as needed.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members and other stakeholders to improve customer service processes.

Skills

Communication skills

Interpersonal skills

Problem solving

Fast-paced environment

Education

High school diploma

Job description

Sapient Global Services in the Philippines is hiring Customer Service Representatives on an urgent basis. The position features a one-day hiring process and offers up to 25k monthly plus bonus and incentives.

Responsibilities include providing information and assistance to customers, resolving complaints, maintaining accurate records, and collaborating with team members to improve service processes. Qualifications include a high school diploma or equivalent, good communication and interpersonal