Airline Reservations Specialist — Fast-Paced, Rewarding Growth

Sapient Global Services; Quezon City; On-site; PHP 254,000 - 304,000; Full time

Benefits offered by this job

Bonus

Incentives

Job summary

Sapient Global Services is hiring Customer Service Representatives in the Philippines to handle incoming calls, provide information, resolve complaints, and maintain records. This role emphasizes teamwork and delivering quality customer support in a fast-paced environment.

Join a growing team and enjoy opportunities for incentives and career growth as part of our urgent hiring drive. Training provided to ensure excellent service delivery and customer satisfaction.

Qualifications

• Strong communication and interpersonal abilities.
• Ability to solve problems and make quick decisions.
• Thrives in a fast-paced, dynamic environment.

Responsibilities

• Answer incoming customer calls and inquiries.
• Provide information and assistance to customers.
• Resolve customer complaints and elevate issues as needed.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members and stakeholders to improve processes.

Skills

Communication skills

Interpersonal skills

Problem solving

Adaptability

Education

High school diploma

Job description

Sapient Global Services is hiring Customer Service Representatives in the Philippines to handle incoming calls, provide information, resolve complaints, and maintain records. This role emphasizes teamwork and delivering quality customer support in a fast-paced environment.

Join a growing team and enjoy opportunities for incentives and career growth as part of our urgent hiring drive. Training provided to ensure excellent service delivery and customer satisfaction.