Customer Service Pro - Day-1 HMO, Bonuses & Training

Accenture PLC; Taguig; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

HMO coverage (medical, dental, mental)

Allowances and performance incentives

Company-sponsored training and upskll

Paid sick and vacation leaves

Job summary

Accenture PLC is seeking a Customer Service Representative to join our onsite team in the Philippines. You will support customers in line with defined service levels, ensuring quality calls and timely resolutions.

The ideal candidate is an Open HS/SHS graduate with at least 6 months of BPO experience, flexible for shift work, and willing to work onsite in Boni, Mandaluyong City or Uptown, Taguig City.

Qualifications

• Open HS graduates (old curriculum) and SHS graduates with at least 6 months of BPO experience.
• Willing to work full-time onsite in Boni, Mandaluyong City or Uptown, Taguig City.
• Amenable to shifting schedules and holiday work.

Responsibilities

• CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

Skills

BPO experience

Customer service

Education

High School Graduate (old curriculum)

Senior High School Graduate

Job description

Accenture PLC is seeking a Customer Service Representative to join our onsite team in the Philippines. You will support customers in line with defined service levels, ensuring quality calls and timely resolutions.

The ideal candidate is an Open HS/SHS graduate with at least 6 months of BPO experience, flexible for shift work, and willing to work onsite in Boni, Mandaluyong City or Uptown, Taguig City.