Customer Service Operations Specialist

Cardinal Health; Taguig; On-site; PHP 1,888,000 - 2,518,000; Full time

Job summary

Cardinal Health Canada is seeking a Customer Service Representative to support internal and external customers with order management and issue resolution, ensuring timely fulfillment.

You will handle inquiries on product information, credits/debits, returns and order status, process purchase orders for sales representatives, and manage multiple software and inboxes to deliver an exceptional customer experience.

Qualifications

• Bachelor’s Degree or Senior High school diploma.
• Proficiency with Microsoft Office.
• Experience in SAP or Salesforce preferred.

Responsibilities

• Supports customers over the phone and via email.
• Handles inquiries including product information, credits & debits, returns, and order status.
• Processes customer purchase orders and sample orders for sales representatives.
• Manages multiple software and inboxes to identify answers for customers.
• Adapts to new assignments and a fast-paced environment.
• Delivers an exceptional customer experience at every interaction.

Skills

Customer service

Communication

Problem solving

Education

Bachelor’s Degree

Senior High school diploma

Tools

MS Office

SAP

Salesforce

Job description

Cardinal Health Canada is seeking a Customer Service Representative to support internal and external customers with order management and issue resolution, ensuring timely fulfillment.

You will handle inquiries on product information, credits/debits, returns and order status, process purchase orders for sales representatives, and manage multiple software and inboxes to deliver an exceptional customer experience.