Rep II, Customer Service Ops - Document Processor

Cardinal Health; Taguig; Hybride; PHP 300 000 - 450 000; Plein temps

Résumé du poste

Cardinal Health in the Philippines seeks a Customer Operations Support professional to manage outsourced services related to medical billing, reimbursement, and related tasks, acting as a liaison in problem-solving and research.

The role emphasizes following policies, handling routine assignments, and seeking guidance from supervisors for complex issues, with Cardinal Health valuing diversity and equal opportunity.

Qualifications

• Finished at least 2nd year college.
• 2-4 years of experience.
• Proficient with Microsoft Office.

Responsabilités

• Applies acquired job skills and company policies and procedures to complete standard tasks
• Works on routine assignments that require basic problem resolution
• Refers to policies and past practices for guidance
• Receives general direction on standard work; receives detailed instruction on new assignments
• Consults with supervisor or senior peers on complex and unusual problems

Formation

2nd year college

Outils

Microsoft Office

Description du poste

What Customer Operations Support>contributes to Cardinal Health Responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.

Qualifications

• Finished at least 2nd year college
• 2-4 years experience
• Prior computer experience using Microsoft Office systems required

What is expected of you and others at this level

• Applies acquired job skills and company policies and procedures to complete standard tasks
• Works on routine assignments that require basic problem resolution
• Refers to policies and past practices for guidance
• Receives general direction on standard work; receives detailed instruction on new assignments
• Refers to policies and past practices for guidance
• Receives general direction on standard work; receives detailed instruction on new assignments
• Consults with supervisor or senior peers on complex and unusual problems

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background.

We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Cardinal Health is an Equal Opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities.

We are a crucial link between the clinical and operational sides of healthcare, delivering end‑to‑end solutions and data‑driving insights that advance healthcare and improve lives every day.

With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care.

With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges — now, and in the future.

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