Customer Service Executive (CSR Agent)

Asia Peopleworks Inc.; Pasig; On-site; PHP 200,880 - 301,320; Full time

Benefits offered by this job

Incentives

Health & Wellness

Government-mandated benefits

Job summary

Asia Peopleworks Inc. is hiring a Customer Service Executive (CSR Agent) in Pasig. The role involves supporting customers, answering inquiries, and resolving concerns with professional service.

Fresh graduates are welcome; medical-allied grads preferred, but non-medical allied grads are also considered. Strong communication and basic computer skills are required. Shifts include mornings, middays, and nights with possible weekend work.

Qualifications

• Fresh graduates are welcome to apply.
• Preferably graduates of medical-allied courses.
• At least 3rd-year college level may be considered.
• Non-medical allied graduates are also welcome.
• Good communication and customer service skills.
• Basic computer knowledge.

Responsibilities

• Handle customer inquiries through phone, email, or chat.
• Provide accurate information and assistance.
• Resolve customer concerns promptly and professionally.
• Document customer interactions and maintain records.
• Escalate complex issues when necessary.

Skills

Fresh graduates welcome

Medical allied courses preferred

3rd-year college level considered

Non-medical allied graduates welcome

Communication skills

Customer service skills

Basic computer knowledge

Education

Fresh graduate status

Job description

On-site - Pasig Fresh Graduate/Student Bachelor Full-time

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

Read More

Position: Customer Service Executive (CSR Agent)Position Overview

We are looking for

Customer Service Executives to provide support, answer customer inquiries, and

resolve concerns professionally while delivering excellent customer service.

Qualifications

• Fresh graduates are welcome to apply
• Preferably graduates of medical-allied courses
• At least 3rd-year college level may be considered
• Non-medical allied graduates are also welcome
• Good communication and customer service skills
• Basic computer knowledge

Key Responsibilities

• Handle customer inquiries through phone, email, or chat
• Provide accurate information and assistance
• Resolve customer concerns promptly and professionally
• Document customer interactions and maintain records
• Escalate complex issues when necessary

Work Schedule

• 5 working days per week
• Rotating shifts (Morning, Mid, or Graveyard)
• May be required to work on weekends

Work Location

Meralco Avenue, Pasig City

English Language Customer Service Call Centre attention to detail basic computer knowledge

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