Customer Experience & Cash Handling Associate

Vantage Financial Corporation; Naga; Sur place; PHP 180 000 - 240 000; Plein temps

Avantages offerts par ce poste

Above-average compensation package

14th month pay

Health benefits

Group Life Insurance

Rice Subsidy

Uniform

Other remuneration packages

Résumé du poste

Vantage Financial Corporation is recruiting a Front Line Associate at our Naga branch to handle daily customer service, cash transactions, and cross-sell services including Western Union. You will engage customers, maintain accuracy, and support branch operations.

The role requires 4-year degree holders, a pleasant personality, and willingness to work at a busy frontline location. On-site duties include cash handling, reporting, and daily branch routines.

Qualifications

• Candidates with customer service experience are preferred.
• Cash handling experience is an advantage though not required.
• Graduate of any four-year course is acceptable.

Responsabilités

• Conduct client calls/visits to boost transactions and profitability.
• Promote e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinate with Marketing for product launches and promotions.
• Handle OTC transactions per company guidelines.
• Follow escalation procedures for transactions beyond authority.
• Perform start/end-of-day protocols (vault opening, cash count, filing).
• Prepare and submit accurate branch reports on time.
• Conduct cash withdrawals and deposits to maintain optimal cash levels.

Connaissances

Customer service

Cash handling

Communication

Formation

Graduate of any 4 year course

Description du poste

Vantage Financial Corporation is recruiting a Front Line Associate at our Naga branch to handle daily customer service, cash transactions, and cross-sell services including Western Union. You will engage customers, maintain accuracy, and support branch operations.

The role requires 4-year degree holders, a pleasant personality, and willingness to work at a busy frontline location. On-site duties include cash handling, reporting, and daily branch routines.