Front Line Associate: Customer Service & Branch Ops

Vantage Financial Corporation; Iriga; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Above-average compensation

14th month pay

Health benefits

Rice subsidy

Uniform

Other remuneration packages

Job summary

Vantage Financial Corporation is seeking a passionate Front Line Associate for a full-time role at our branch network. You will interact with clients, promote e-Biz services, handle cash transactions, and support daily branch operations.

Ideal candidates are graduates of any 4-year course with a pleasing personality and strong customer service skills. Local proximity is preferred, and prior cash handling experience is an advantage.

Qualifications

• Graduate of any 4 year course.
• Overall pleasing personality.
• Preferably near work location / strategic location.
• Cash handling and customer service experiences’ an advantage but not required.

Responsibilities

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.
• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.

Skills

Customer service

Cash handling

Pleasing personality

Education

4-year degree

Job description

Vantage Financial Corporation is seeking a passionate Front Line Associate for a full-time role at our branch network. You will interact with clients, promote e-Biz services, handle cash transactions, and support daily branch operations.

Ideal candidates are graduates of any 4-year course with a pleasing personality and strong customer service skills. Local proximity is preferred, and prior cash handling experience is an advantage.