Customer Service Associate — Onsite Pasay/Taguig, HMO

J-K Network Services; Pasay; On-site; PHP 279,000 - 334,800; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

Job summary

A leading recruitment firm is seeking a Customer Service Representative to work on-site in Pasay. This role involves handling customer inquiries via calls, emails, and chat, assisting with orders, and collaborating with teams to ensure customer satisfaction. Fresh graduates are welcome, and experience in customer service is a plus. The position offers a competitive salary of Php25,000-30,000 with performance bonuses and incentives.

Qualifications

• Fresh Graduates can apply.
• With at least 2-3 years customer service experience is an advantage.
• Adept in handling incoming calls, emails, or chat messages.

Responsibilities

• Handle incoming calls, emails, or chat messages to provide product information.
• Assist customers with placing orders and processing returns.
• Collect feedback for service improvement.

Skills

Customer service experience

Communication skills

Problem-solving skills

Education

Bachelor’s Degree of any course

Job description

A leading recruitment firm is seeking a Customer Service Representative to work on-site in Pasay. This role involves handling customer inquiries via calls, emails, and chat, assisting with orders, and collaborating with teams to ensure customer satisfaction. Fresh graduates are welcome, and experience in customer service is a plus. The position offers a competitive salary of Php25,000-30,000 with performance bonuses and incentives.