Customer Service Associate — On-Site Pasig (Entry-Level)

One Point Contact Inc.; Pasig; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Government Mandated Benefits

Insurance Health & Wellness

HMO

Job summary

A customer service company is seeking an entry-level candidate for an on-site role in Pasig. Responsibilities include providing excellent customer service via various channels, assisting with inquiries, and maintaining records of customer interactions. Applicants should have a Bachelor’s degree in a relevant field and possess strong communication and interpersonal skills. The company promotes a supportive team-oriented environment where employees can learn and adapt to new processes.

Qualifications

• Entry-level position requiring 0-2 years of experience.
• Strong communication and interpersonal skills necessary.
• Ability to adapt to new processes.

Responsibilities

• Provide excellent customer service via phone, email, and chat.
• Assist customers with inquiries and issue resolution.
• Maintain accurate records of customer interactions.
• Identify and elevate priority issues to appropriate resources.
• Promote company products and services.

Skills

Strong communication

Interpersonal skills

Teamwork

Education

Bachelor’s degree in a relevant field

Job description

A customer service company is seeking an entry-level candidate for an on-site role in Pasig. Responsibilities include providing excellent customer service via various channels, assisting with inquiries, and maintaining records of customer interactions. Applicants should have a Bachelor’s degree in a relevant field and possess strong communication and interpersonal skills. The company promotes a supportive team-oriented environment where employees can learn and adapt to new processes.