Customer Care Agent — On-site Manila, HMO, Bonus & Equity

Recruitify_HR; Muntinlupa; On-site; PHP 234,000 - 391,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

Recruitify_HR in Manila is hiring Call Center Agents for an on-site role in Muntinlupa. The position offers a salary up to 35K PHP monthly plus incentives, with 1-3 years of experience and a bachelor’s degree preferred.

You will respond to customer inquiries via phone, maintain high satisfaction, document interactions, collaborate with teammates, and participate in training programs as needed. Benefits include an equity incentive plan, performance bonuses, HMO, annual trips, free meals, and

Qualifications

• Bachelor’s degree preferred.
• 1-3 years of experience in a call center or customer service environment.
• Strong communication and interpersonal skills.
• Ability to handle high call volumes with professionalism.
• Customer-oriented mindset with problem-solving abilities.
• Willingness to work flexible hours in a fast-paced environment.

Responsibilities

• Respond to customer inquiries via phone and provide timely assistance.
• Maintain a high level of customer satisfaction and achieve service targets.
• Document customer interactions and maintain accurate records.
• Collaborate with team members to resolve complex issues.
• Participate in training and development programs as necessary.

Skills

Strong communication

Interpersonal skills

Education

Bachelor's degree

Job description

Recruitify_HR in Manila is hiring Call Center Agents for an on-site role in Muntinlupa. The position offers a salary up to 35K PHP monthly plus incentives, with 1-3 years of experience and a bachelor’s degree preferred.

You will respond to customer inquiries via phone, maintain high satisfaction, document interactions, collaborate with teammates, and participate in training programs as needed. Benefits include an equity incentive plan, performance bonuses, HMO, annual trips, free meals, and