Customer Service Associate — Equity & Bonus (Manila)

Gratitude Jobs Ahead Hr Inc; Cauayan; Sur place; PHP 305 000 - 365 000; Plein temps

Avantages offerts par ce poste

Equity incentive plan

Performance bonus

Incentives

HMO

Annual company trip

Free meals

Sleeping quarters

Résumé du poste

Gratitude Jobs Ahead Hr Inc in Manila is seeking a Customer Service Associate to join our on-site team. The role requires 1–3 years in customer service, a bachelor’s degree, and excellent verbal and written communication skills to handle inquiries and provide accurate information.

You will process orders, update records, resolve complaints, and collaborate with teammates to maintain high service standards. The position offers a salary up to 30,000 PHP per month, plus health benefits and growth

Qualifications

• Bachelor’s degree required
• 1–3 years of experience in customer service
• Excellent verbal and written communication skills
• Strong problem-solving abilities and customer-oriented mindset
• Patience and empathy when dealing with customers
• Ability to work well in a team environment

Responsabilités

• Assist customers with inquiries and provide accurate information regarding products and services.
• Resolve customer complaints effectively and ensure customer satisfaction.
• Process orders, forms, applications, and requests promptly.
• Maintain customer records by updating account information as needed.
• Collaborate with team members to improve customer service quality.

Connaissances

Excellent verbal and written comms

Strong problem-solving

Customer-oriented mindset

Team player

Formation

Bachelor’s degree in any field

Description du poste

Gratitude Jobs Ahead Hr Inc in Manila is seeking a Customer Service Associate to join our on-site team. The role requires 1–3 years in customer service, a bachelor’s degree, and excellent verbal and written communication skills to handle inquiries and provide accurate information.

You will process orders, update records, resolve complaints, and collaborate with teammates to maintain high service standards. The position offers a salary up to 30,000 PHP per month, plus health benefits and growth