Customer Service Advocate - Entry Level, Cebu

Miranda HR; Cebu City; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Employee recognition and rewards

Holiday gifts

Incentives

Life insurance

Job training

Job summary

A leading HR company in Cebu City is urgently hiring a Customer Service Representative to assist customers via various communication channels. This is an entry-level position ideal for candidates with a Bachelor’s degree in a relevant field. Responsibilities include handling inquiries and complaints while providing product information for customer satisfaction. The role requires excellent communication skills, problem-solving abilities, and a customer-focused attitude, offering a full-time on-site position with no prior experience necessary.

Qualifications

• Bachelor’s degree in a relevant field preferred.
• Entry-level position, no prior experience required.
• Strong problem-solving skills and customer-focused attitude.

Responsibilities

• Assist customers with inquiries via phone, email, and chat.
• Provide product information and support to enhance satisfaction.
• Handle complaints and elevate issues to the right department.

Skills

Excellent communication

Interpersonal skills

Problem-solving skills

Education

Bachelor’s degree in a relevant field

Job description

A leading HR company in Cebu City is urgently hiring a Customer Service Representative to assist customers via various communication channels. This is an entry-level position ideal for candidates with a Bachelor’s degree in a relevant field. Responsibilities include handling inquiries and complaints while providing product information for customer satisfaction. The role requires excellent communication skills, problem-solving abilities, and a customer-focused attitude, offering a full-time on-site position with no prior experience necessary.