Online Customer Support Associate - Entry Level

Lexie; Cebu City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A leading staffing and consulting firm is hiring an Online Customer Service Representative in Cebu City. This full-time position is ideal for high school graduates with no experience required. Responsibilities include providing customer support across communication channels, resolving inquiries, and collaborating with team members. A positive attitude and excellent communication skills in English are essential for delivering exceptional service. Join a dynamic team focused on enhancing customer satisfaction.

Qualifications

• High School Diploma or equivalent is required.
• Entry-level position suitable for candidates with 0-2 years of experience.
• Positivity, patience, and a fast-paced work ability are essential.

Responsibilities

• Provide exceptional customer service and support to clients.
• Resolve inquiries and issues efficiently while maintaining professionalism.
• Document customer interactions and feedback accurately.
• Collaborate with team members to enhance customer satisfaction.
• Participate in training to improve product knowledge.

Skills

Excellent verbal and written communication skills in English

Strong customer service orientation

Problem-solving abilities

Education

High School Diploma or equivalent

Job description

A leading staffing and consulting firm is hiring an Online Customer Service Representative in Cebu City. This full-time position is ideal for high school graduates with no experience required. Responsibilities include providing customer support across communication channels, resolving inquiries, and collaborating with team members. A positive attitude and excellent communication skills in English are essential for delivering exceptional service. Join a dynamic team focused on enhancing customer satisfaction.