Customer Service & Operations Specialist - On-site Taguig

Rising Business Concepts and Services Inc; Taguig; On-site; PHP 279,000 - 390,600; Full time

Job summary

A dynamic business service provider in Taguig is urgently seeking a Customer Service representative with a salary range of ₱25-35K monthly. The role requires handling sales orders, improving processes, and managing customer relationships. Candidates should have a university degree and 1-3 years of relevant experience. Proficiency in English and competencies in various software tools are essential.

Qualifications

• 1-3 years of experience in customer service roles.
• Experience in a healthcare or medical device multinational company is a plus.
• Detail-oriented and flexible in work approach.

Responsibilities

• Learn current processes for ERP implementation.
• Review and improve work efficiencies.
• Manage customer relationships for business growth.
• Process sales orders and required documentations.
• Capture and report service complaints.

Skills

Customer Service

Team Player

English Communication

Organizational Skills

People Skills

Education

University graduate or equivalent experience

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Salesforce

BPCS

ServiceMax

Peoplesoft

SAP/JDA

Microsoft D365

Job description

A dynamic business service provider in Taguig is urgently seeking a Customer Service representative with a salary range of ₱25-35K monthly. The role requires handling sales orders, improving processes, and managing customer relationships. Candidates should have a university degree and 1-3 years of relevant experience. Proficiency in English and competencies in various software tools are essential.