Customer Relations Service Representative | Urdaneta

The SM Store (SM Mart Inc.); Urdaneta; On-site; PHP 223,000 - 290,000; Full time

Job summary

The SM Store (SM Mart Inc.) in the Philippines is seeking a CRS Operations Supervisor to oversee store CRS activities and provide administrative support to the department. You will ensure adherence to company regulations and respond to incidents under supervision.

Responsibilities include assisting investigations, coordinating emergency programs in the branch, and handling Items Left by Customers/Employees reporting as required.

Qualifications

• Graduate of any Bachelor's Degree.
• Preferably at least 1 year of work experience in any field.

Responsibilities

• Ensure strict implementation of all company regulations and directions coming from the CRS Division
• Respond to incidents and execute emergency programs in the branch
• Assist in the conduct of an investigation
• Comply with the prescribed handling and reporting of Items Left by Customers / Employees in the store

Education

Bachelor's Degree

Job description

Responsible in overseeing the CRS operation of the store and provide administrative support to the department as directed by her/ his immediate superior

Responsibilities:

• Ensure strict implementation of all company regulations and directions coming from the CRS Division
• Respond to incidents and execute emergency programs in the branch
• Assist in the conduct of an investigation
• Comply with the prescribed handling and reporting of Items Left by Customers / Employees in the store

Qualifications:

• Graduate of any Bachelor's Degree
• Preferably At least with 1 year of work experience in any field