Customer Relations & Incident Response Specialist

The SM Store (SM Mart Inc.); San Jose del Monte; In loco; PHP 167.000 - 234.000; Tempo pieno

Descrizione del lavoro

The SM Store (SM Mart Inc.) is seeking branch-level staff to enforce company regulations and promptly respond to incidents, while supporting safety and incident reporting initiatives. This role contributes to maintaining discipline within the store and aligns with CRS directions.

The position also involves assisting investigations and ensuring proper handling and reporting of items left by customers and employees, reinforcing store compliance and loss-prevention measures.

Competenze

• Graduate of any Bachelor's Degree.
• At least 1 year of work experience in any field.

Mansioni

• Ensure strict implementation of all company regulations and directions coming from the CRS Division
• Respond to incidents and execute emergency programs in the branch
• Assist in the conduct of an investigation
• Comply with the prescribed handling and reporting of Items Left by Customers / Employees in the store

Formazione

Bachelor's degree

Descrizione del lavoro

The SM Store (SM Mart Inc.) is seeking branch-level staff to enforce company regulations and promptly respond to incidents, while supporting safety and incident reporting initiatives. This role contributes to maintaining discipline within the store and aligns with CRS directions.

The position also involves assisting investigations and ensuring proper handling and reporting of items left by customers and employees, reinforcing store compliance and loss-prevention measures.