Customer Growth Lead, Home Care & Key Accounts

Unilever PLC; Taguig; Hybrid; PHP 1,200,000 - 2,100,000; Full time

Benefits offered by this job

Remote work

Job summary

Unilever PLC in Manila, Philippines is seeking a Customer Business Manager to lead the Home Care business with key retail partners, translating category and commercial strategies into customer plans. This field-based role focuses on growth, profitability, and strong in-store execution across channels.

You will build CBP/JBP with customers, drive promotions, pricing, and innovation, and collaborate with CSP, Marketing, and Operations to meet business targets.

Qualifications

• Bachelor’s degree in Business, Marketing, Economics, Management, or related field.
• 8+ years in customer development, key account management, sales, or commercial management.
• 5+ years managing major modern trade or omnichannel accounts with strategy and profitability responsibility.
• Proven experience creating Customer Business Plans and delivering turnover and market share targets.
• Strong knowledge of pricing, promotions, trade investments, assortment, launches, and P&L fundamentals.

Responsibilities

• Develop and execute customer strategy and business plan.
• Own turnover, profitability, market share and execution targets.
• Lead Joint Business Plan with customer alignment to Home Care growth.
• Drive category initiatives, pricing, promotions, and in-store/execution excellence.
• Build strategic partnerships and negotiate favorable terms within frameworks.

Skills

Key account management

FMCG experience

Negotiation

Analytical skills

Cross-functional collaboration

Presentation skills

Education

Bachelor's degree in Business/Marketing/Management

Tools

Excel

PowerPoint

CRM systems

Job description

Unilever PLC in Manila, Philippines is seeking a Customer Business Manager to lead the Home Care business with key retail partners, translating category and commercial strategies into customer plans. This field-based role focuses on growth, profitability, and strong in-store execution across channels.

You will build CBP/JBP with customers, drive promotions, pricing, and innovation, and collaborate with CSP, Marketing, and Operations to meet business targets.