Strategic Key Accounts Growth Lead – Customer Development

Nestlé; Makati; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

Nestlé Philippines in Manila is seeking a Customer Development Manager for the Greater Manila Area to lead end-to-end customer planning and execution with key accounts. You will build strong partnerships, translate category and brand strategies into joint business plans, and coach a team to deliver commercial targets.

You will own P&L for assigned accounts, negotiate trade terms, manage trade spend, forecast accuracy, and drive in-store execution across field teams while collaborating across

Qualifications

• Bachelor’s degree in Business, Marketing, Management or related field.
• 5–7 years of relevant experience in sales/customer development within FMCG.
• Proven track record managing customer P&L, trade negotiations, and joint business planning.

Responsibilities

• Develop and execute the Customer Business Plan (CBP) for assigned GMA accounts, aligned with overall category, channel, and company commercial objectives.
• Lead negotiations on trading terms, trade investments, and joint business plans with customers to deliver volume, share, and profitability targets.
• Own the end-to-end P&L of assigned accounts, including forecast accuracy, trade spend efficiency, and ROI of commercial programs.
• Build and strengthen long-term relationships with customer buying teams, store operations, and key decision-makers.
• Ensure excellent execution of sales fundamentals (distribution, shelving, pricing, promotion) across all touchpoints with field sales and merchandising teams.
• Lead, coach, and develop a team of Customer Development Executives/Officers, setting targets and providing regular feedback.
• Monitor account performance vs. targets, identify gaps, and recommend corrective action plans.
• Collaborate cross-functionally with Marketing, Category, Finance, Supply Chain, and Trade Marketing.
• Track market, competitor, and shopper trends within the GMA customer base to spot growth opportunities.
• Ensure compliance with company policies, trade guidelines, and local regulations in all customer dealings.

Skills

Customer Development

P&L management

Negotiations

Team leadership

Forecasting

Cross-functional collaboration

Education

Bachelor's degree

Job description

Nestlé Philippines in Manila is seeking a Customer Development Manager for the Greater Manila Area to lead end-to-end customer planning and execution with key accounts. You will build strong partnerships, translate category and brand strategies into joint business plans, and coach a team to deliver commercial targets.

You will own P&L for assigned accounts, negotiate trade terms, manage trade spend, forecast accuracy, and drive in-store execution across field teams while collaborating across