Customer-Focused Pre-Sales & Retention Advisor

AspiraGlobal; Davao City; On-site; PHP 284,000 - 341,000; Full time

Job summary

AspiraGlobal is seeking a Pre-Sales Advisor to engage with customers, understand their needs, and guide them to suitable products or services. The role emphasizes retention, sales achievement, and excellent communication skills.

The position requires at least 1 year of retention and sales experience and is based onsite in Lanang, Davao City. You will address objections, maintain records, and pursue sales opportunities to meet targets.

Qualifications

• At least 1 year of retention and sales experience.
• Strong communication and active listening skills.
• Excellent customer service and relationship-building abilities.
• Strong sales and negotiation skills.
• Ability to handle objections and identify customer needs. Results-oriented and motivated by achieving targets.
• Amenable to work on shifting schedules.
• Willing to work onsite in Lanang, Davao City.

Responsibilities

• Engage with customers and understand their needs.
• Provide product and service information.
• Identify customer requirements and recommend appropriate solutions.
• Handle customer concerns and objections professionally.
• Apply retention strategies to maintain customer relationships.
• Identify and develop sales opportunities.
• Meet individual and team sales and performance targets.
• Maintain accurate records of customer interactions.

Skills

Retention sales

Strong communication

Customer focus

Negotiation skills

Active listening

Job description

AspiraGlobal is seeking a Pre-Sales Advisor to engage with customers, understand their needs, and guide them to suitable products or services. The role emphasizes retention, sales achievement, and excellent communication skills.

The position requires at least 1 year of retention and sales experience and is based onsite in Lanang, Davao City. You will address objections, maintain records, and pursue sales opportunities to meet targets.