Pre-Sales Consultant

Starlight Business Consulting Services, Inc.; Baguio; On-site; PHP 600,000 - 900,000; Full time

Job summary

A business consulting firm is seeking a results-driven Pre-Sales Consultant in Baguio to bridge customer needs and solutions. The ideal candidate will work closely with the sales team to create tailored proposals and conduct compelling product presentations. Strong communication in English and prior consulting or sales experience are preferred. This role focuses on client satisfaction and driving sales conversions.

Qualifications

• Proficiency in English as a working language to communicate seamlessly with overseas clients.
• Strong customer service orientation and sales acumen.
• Excellent stress tolerance and sense of responsibility.
• Prior experience in consulting or sales roles is preferred.

Responsibilities

• Respond to overseas customers' product inquiries via email/online chat/phone.
• Identify customer needs and guide sales discussions to achieve sales targets.
• Continuously track and nurture high-potential leads.
• Customer Relationship Management: Organize customer data, analyze consultation metrics, and optimize service processes and sales scripts to enhance repeat purchase rates and loyalty.

Skills

Customer service orientation

Sales acumen

Excellent stress tolerance

Communication skills

Education

Bachelor’s degree

Job description

We are seeking a results-drivenPre-Sales Consultantto join our growing team. This role is key in bridging the gap between customer needs and our solutions. The Pre-Sales Consultant will work closely with the sales team to understand client requirements, create tailored proposals, and deliver compelling product presentations and demonstrations.

• Online Consulting Services: Respond to overseas customers' product inquiries via email/online chat/phone, providing professional and timely solutions to ensure service satisfaction.
• Sales Conversion: Identify customer needs during consultations, proactively guide sales discussions, and drive product/service conversions to achieve sales targets.
• In-Depth Lead Follow-Up: Continuously track and nurture high-potential leads, employing personalized communication strategies to boost opportunity conversion.
• Customer Relationship Management: Organize customer data, analyze consultation metrics, and optimize service processes and sales scripts to enhance repeat purchase rates and loyalty.

• Bachelor’s degree; proficiency in English as a working language to communicate seamlessly with overseas clients.
• Strong customer service orientation, sales acumen, and conversion skills, with an ability to seize sales opportunities.
• Excellent stress tolerance and sense of responsibility.
• Prior experience in consulting or sales roles is preferred.