Proactive Pre-Sales Customer Advisor

Techno telecom ecoland branch; Davao del Sur; On-site; PHP 223,200 - 334,800; Full time

Job summary

A telecommunications company in Davao del Sur is looking for a proactive Pre-Sales Customer Service Representative to provide first contact support for potential customers. The representative will assist in identifying customer needs, offer tailored product recommendations, and ensure a smooth transition from inquiry to purchase. Strong communication and organizational skills are essential for this role, along with experience in customer service or sales.

Qualifications

• Previous experience in customer service, sales, or a similar pre-sales role preferred.
• Ability to handle inquiries professionally and effectively under pressure.
• Knowledge of the industry or product-specific knowledge is a plus.

Responsibilities

• Be the first point of contact for potential customers.
• Assist in identifying customer needs and offering tailored product recommendations.
• Ensure a seamless transition from inquiry to purchase.

Skills

Strong communication skills

Customer-focused

Organizational skills

Problem-solving skills

Proficiency with CRM software

Tools

Microsoft Office Suite

Job description

A telecommunications company in Davao del Sur is looking for a proactive Pre-Sales Customer Service Representative to provide first contact support for potential customers. The representative will assist in identifying customer needs, offer tailored product recommendations, and ensure a smooth transition from inquiry to purchase. Strong communication and organizational skills are essential for this role, along with experience in customer service or sales.