Customer Experience Specialist - Manila (3–5 yrs)

Recruitify_HR; Makati; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading recruitment agency is seeking a Customer Service Associate in Makati, Philippines. The role requires providing excellent customer service through phone, email, and chat. Candidates should have a Bachelor's degree and 3-5 years of experience. The position offers a competitive salary of up to 30K and includes perks such as performance bonuses, health insurance, annual company trips, and more. Flexibility in work hours is a must.

Qualifications

• Strong verbal and written communication skills are essential.
• Experience in a customer service role for at least 3-5 years is required.
• Ability to maintain detailed records of customer interactions.

Responsibilities

• Provide excellent customer service to inquiries via phone, email, and chat.
• Resolve customer complaints and issues in a timely manner.
• Collaborate with team members to improve customer satisfaction.

Skills

Strong verbal communication skills

Strong written communication skills

Empathetic attitude

Customer-focused mindset

Education

Bachelor’s degree in a relevant field

Job description

A leading recruitment agency is seeking a Customer Service Associate in Makati, Philippines. The role requires providing excellent customer service through phone, email, and chat. Candidates should have a Bachelor's degree and 3-5 years of experience. The position offers a competitive salary of up to 30K and includes perks such as performance bonuses, health insurance, annual company trips, and more. Flexibility in work hours is a must.