Customer Experience Specialist (Hybrid Work)

RuralNet Incorporated; Cebu City; Hybrid; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Free HMO with 2 dependents upon hire

Employee Assistance Program (Calamity,

Funeral)

Leave Credits

Free Training and development

Hybrid work setup after 6 months

Job summary

RuralNet Incorporated in Cebu City is seeking a detail-oriented, tech-savvy professional to support PH clients. You will handle partner wallet monitoring, claims processing, and day-to-day back-office tasks while ensuring accuracy and timely responses.

The role welcomes trainable fresh graduates and candidates with customer service experience from any industry. Proficiency in Google Workspace and Microsoft Office is a plus, and the company offers hybrid work after 6 months with training and

Qualifications

• Customer service experience from any industry.
• Fresh graduates welcome to apply.
• Proficient in Google Workspace and Microsoft Office is a plus.
• Detail-oriented with a focus on accuracy and timeliness.
• Excellent communication and interpersonal skills.
• Willing to learn new systems and applications.

Responsibilities

• Support partner wallet monitoring and claims processing.
• Handle member account requests.
• Assist with day-to-day back-office operations.

Skills

Customer service

Detail-oriented

Communication skills

Willingness to learn

Education

Graduate of any course

Tools

Google Workspace

Microsoft Office

Job description

RuralNet Incorporated in Cebu City is seeking a detail-oriented, tech-savvy professional to support PH clients. You will handle partner wallet monitoring, claims processing, and day-to-day back-office tasks while ensuring accuracy and timely responses.

The role welcomes trainable fresh graduates and candidates with customer service experience from any industry. Proficiency in Google Workspace and Microsoft Office is a plus, and the company offers hybrid work after 6 months with training and