Customer Experience Specialist

Neksjob Philippines; Makati; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive salary with international account premium

Health benefits

Career growth opportunities

Comprehensive training and support

Job summary

An international service provider in Metro Manila is looking for motivated individuals to join their account team. In this role, you will handle inbound and outbound calls, assist with customer inquiries, and provide exceptional service in English. Candidates should be high school graduates with excellent communication skills and a positive attitude. The position offers a competitive salary, health benefits, and opportunities for career growth.

Qualifications

• High school graduate or higher required.
• Must have excellent English communication skills.
• Positive attitude and customer-focused mindset necessary.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.

Skills

Excellent English communication skills

Customer-focused mindset

Basic computer skills

Education

High school graduate or above

Job description

An international service provider in Metro Manila is looking for motivated individuals to join their account team. In this role, you will handle inbound and outbound calls, assist with customer inquiries, and provide exceptional service in English. Candidates should be high school graduates with excellent communication skills and a positive attitude. The position offers a competitive salary, health benefits, and opportunities for career growth.