Global Customer Service Specialist

Neksjob Philippines; Manila; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Competitive salary with international account premium

Comprehensive training and support

Job summary

A recruitment agency in Manila seeks motivated individuals for the role of Customer Service Representative. Successful candidates will handle inbound and outbound calls, assist with customer inquiries, and provide exceptional service in English. Ideal applicants should be high school graduates with a customer-focused mindset and basic computer skills. The role offers comprehensive training and a competitive salary with an international account premium.

Qualifications

• High school graduate or above.
• Positive attitude and customer-focused mindset.
• Basic computer skills and ability to learn new systems.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

Positive attitude

Customer-focused mindset

Basic computer skills

Education

High school graduate or above

Job description

A recruitment agency in Manila seeks motivated individuals for the role of Customer Service Representative. Successful candidates will handle inbound and outbound calls, assist with customer inquiries, and provide exceptional service in English. Ideal applicants should be high school graduates with a customer-focused mindset and basic computer skills. The role offers comprehensive training and a competitive salary with an international account premium.