Global Customer Support Agent — English, Inbound/Outbound

Neksjob Philippines; Mandaluyong; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Comprehensive training and support

Competitive salary with international account premium

Job summary

An international staffing agency in Mandaluyong is looking for motivated individuals to join their account team. As part of the role, you will manage inbound and outbound customer calls, assist with inquiries, and ensure exceptional service in English. The position requires at least a high school diploma, strong customer service skills, and a positive attitude. Comprehensive training is provided. This full-time position offers a competitive salary with international account premium.

Qualifications

• High school graduate or above.
• Positive attitude and customer-focused mindset.
• Basic computer skills and ability to learn new systems.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.

Skills

Customer service skills

Basic computer skills

Positive attitude

Education

High school graduate or above

Job description

An international staffing agency in Mandaluyong is looking for motivated individuals to join their account team. As part of the role, you will manage inbound and outbound customer calls, assist with inquiries, and ensure exceptional service in English. The position requires at least a high school diploma, strong customer service skills, and a positive attitude. Comprehensive training is provided. This full-time position offers a competitive salary with international account premium.