Customer Experience Pro — Office-Based in Davao

Tap Growth ai; Davao City; On-site; PHP 268,000 - 402,000; Full time

Job summary

Tap Growth ai is hiring a Customer Experience Advisor for 2026 in Davao, Philippines. You will handle customer inquiries, resolve issues with empathy, and document interactions to ensure smooth service delivery.

The role requires strong English communication, problem solving, and a proactive attitude. Experience in customer service is an advantage, and you will work in a fast-paced office environment with proficient computer skills.

Qualifications

• Excellent verbal and written English communication skills.
• Strong problem-solving abilities and attention to detail.
• Positive attitude and willingness to learn.
• Previous experience in customer service is an advantage.
• Ability to work well in a fast-paced office environment.
• Proficient computer skills.

Responsibilities

• Handle customer inquiries and provide timely solutions.
• Resolve issues with empathy and professionalism.
• Document interactions accurately in the system.
• Build rapport with customers to foster loyalty.
• Collaborate with team members for continuous improvement.
• Share customer feedback to enhance processes.

Skills

English communication

Problem solving

Attention to detail

Teamwork

Proficient computer skills

Job description

Tap Growth ai is hiring a Customer Experience Advisor for 2026 in Davao, Philippines. You will handle customer inquiries, resolve issues with empathy, and document interactions to ensure smooth service delivery.

The role requires strong English communication, problem solving, and a proactive attitude. Experience in customer service is an advantage, and you will work in a fast-paced office environment with proficient computer skills.