Customer Experience Champion - Multichannel Support

Sitel Corp.; Canlaon; On-site; PHP 279,000 - 357,000; Full time

Job summary

Foundever in the Philippines is seeking passionate customer service associates who can live and breathe our core values. You’ll need to navigate a computer and assist customers via phone, online chat, or email to resolve questions and concerns.

As the voice of the brand, you’ll craft personalized and memorable experiences, helping clients with products or services and building trust through collaboration, integrity, and accountability.

Qualifications

• Call center experience is a plus.

Responsibilities

• WOW Customers over the phone, online chat, or email
• Enthusiasm and a Be BOLD attitude with great customer service skills
• A WORK Together approach with open communication, excellence in service, integrity, and accountability
• Build TRUST by working as a team member, as well as independently, with minimal supervision
• Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfie

Skills

Call Center experience

Job description

Foundever in the Philippines is seeking passionate customer service associates who can live and breathe our core values. You’ll need to navigate a computer and assist customers via phone, online chat, or email to resolve questions and concerns.

As the voice of the brand, you’ll craft personalized and memorable experiences, helping clients with products or services and building trust through collaboration, integrity, and accountability.