Brand Voice Ambassador: Customer Support Associate

Sitel Corp.; Philippines; On-site; PHP 167,000 - 279,000; Full time

Job summary

Foundever is looking for passionate customer service associates who can live and breathe our core values. You’ll be the voice of the brand, supporting customers through phone, online chat, or email, and delivering personalized, memorable experiences for our clients.

In this role, you’ll answer questions, address concerns, and ensure customers are satisfied while collaborating with teammates to uphold service excellence and integrity.

Responsibilities

• WOW Customers over the phone, online chat, or email
• Enthusiasm and a Be BOLD attitude with great customer service skills
• A WORK Together approach with open communication, excellence in service, integrity, and accountability
• Build TRUST by working as a team member, as well as independently, with minimal supervision
• Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfie

Job description

Foundever is looking for passionate customer service associates who can live and breathe our core values. You’ll be the voice of the brand, supporting customers through phone, online chat, or email, and delivering personalized, memorable experiences for our clients.

In this role, you’ll answer questions, address concerns, and ensure customers are satisfied while collaborating with teammates to uphold service excellence and integrity.