Customer Experience Associate — Front Desk & Facilities

KMC Solutions; Eastern Manila District; On-site; PHP 240,000 - 320,000; Full time

Benefits offered by this job

HMO + dependent

Pantry access

Learning & growth opportunities

Sprout platform access

Above standard leaves

Job summary

KMC Solutions is seeking a Customer Experience Associate in Metro Manila. You will manage the front desk, greet visitors, handle inquiries, and coordinate with tenants and clients to deliver exceptional service.

The role requires a friendly, professional demeanor and strong multitasking abilities. Requirements include 1–2 years in front office or admin roles, BS HRM/Business Admin, and proficiency in MS Office.

Qualifications

• Proven front desk or admin experience is preferred.
• Excellent verbal and written communication skills required.
• Customer-centric with professional demeanor.

Responsibilities

• Manage front desk operations and answer inquiries.
• Welcome visitors and coordinate with tenants and clients.
• Assist with mail, document handling, and basic IT troubleshooting.

Skills

Front desk management

Customer service

Communication skills

Multi-tasking

Time management

Education

BS HRM / Business Administration

Hospitality background

Tools

MS Office

Job description

KMC Solutions is seeking a Customer Experience Associate in Metro Manila. You will manage the front desk, greet visitors, handle inquiries, and coordinate with tenants and clients to deliver exceptional service.

The role requires a friendly, professional demeanor and strong multitasking abilities. Requirements include 1–2 years in front office or admin roles, BS HRM/Business Admin, and proficiency in MS Office.